“The Pentwater Connect team takes such good care of our customers!
Shopify just announced that our online store is ‘one of the highest growth brands on Shopify!
The recent growth rate of your store is in the top 1% of over one million brands.'”
-Nancy W. OutdoorBoiler.com
We help Shopify stores achieve
TOP GROWTH STATUS
at historic low cost.
Pentwater clients rank among the top 1% of Shopify stores for revenue growth.
Cost for voice/chat support as low as $0.14 per minute
NO LONG-TERM CONTRACT REQUIRED
Pay-As-You-Go pricing model- pay only for minutes used, or a low monthly rate
Why do your Shopify customers need a real person to talk to?
Because 67% of customers prefer to get help from a “real live person” by phone. And this trend is growing, not declining.
Your customers are tired of having to search millions of websites on the world wide web to find the answer to their simple question.
Revenue growth that dominates
2.4x
Ecommerce revenue BOOST when humans provide sales support by phone.
+71%
Higher upsell revenue from live sales agents
+38%
Customers who are more likely to buy from a company if they offer live chat support
At 14¢/min with Pentwater Live Agents, this is the most profitable business decision you will make all year.
Superior quality massive growth at a historic
low cost
Step 1:
Provide World-Class Customer Support
Step 2:
Create strategic plan to add next level Shopify Growth Engine services (when ready)
Omnichannel CX
- Voice
- Chat
- Social Media
- AI Call Flow
Digital Marketing
- SEO
- Pay-Per-Click Ads
- Facebook Ads
- Website Development
Back Office Support
- Accounting / Bookkeeping
- CRM maintenance
- Inventory management
- Competitor pricing analysis
Next Level Marketing
- SMS Marketing
- Blog and Social Media Content Marketing
- Email Marketing
Social Media Management
- Content posting / monitoring
Data Analytics
- AI Conversational Analytics
- Identify actionable insights from
Step 2:
Add Next Level Growth Engine Services
The MOST powerful growth engine is live agent sales support. Once this is fully operational, you will be eligible to add the “Next Level” growth engine services. Most of these require no additional cost above the low per minute agent fee.
Grow. Retain. Repeat.
It is no surprise. With live support, brand loyalty and store visits explode causing shoppers to purchase more frequently — growing revenue on autopilot.
Retention rate increase withing 30 days of live agent launch
4x
How can the cost be so low ?
Good question — US-based customer service representatives can cost from $42 to $75 per hour, including hiring, training, supervision, office lease, furniture, computers, utilities, payroll, benefits, taxes and other costs.
Thanks to NEW TECHNOLOGY combined with our 20 years of ecommerce experience, we provide live agents for as low as $0.14 per minute. Plus, one of our owners is from the Philippines where we hire the industry
Superstars — only the top 2% qualify. We guarantee CX that will make your customers smile.
We take care of everything.
Many firms handle only software, or only the agents, or only email marketing. We do it all. We have been doing it all following industry best practices, and the unbridled success of our growth engine model is proof that it will work for you too.