Pentwater Connect Promise
A full-service digital
One-Stop-Shop, we handle Everything
Better Insights from AI conversational analytics
Solutions for Any Company Size
Lowest Cost, Highest Value without Long-Term Contracts
Ideal Customer Experiences Optimize Outcomes
The leader in creating ideal customer experiences
Amazon Connect Omnichannel Solutions
Make your customers smile through any channel they use. Our cloud-based technologies and cost-saving automation tools make CX effortless for customers and employees.
Our team of live agents is highly skilled and trained to meet your demands. We hire and keep the best and brightest in the industry with our fair treatment practices.
AI Conversational Analytics
The winning companies of the next decade will crush their competitors with better data analysis. We help companies find actionable insights.
Your One-Stop Shop
We handle everything for your business’s call center, from start to finish!
Free Strategy Call
As thought leaders in the industry, we have the knowledge, expertise, and connections to find a perfect solution. We work with you to strategize solutions to implement software, AI, Amazon Connect, and live agents to create an ideal customer experience.
Strategize & Plan
We create a plan and develop a solution that will maximize your business growth through ideal customer experiences. Every solution is guaranteed to be offered at the best price for the best value. The tools we use are unmatched in the industry, leaving your company as the biggest beneficiary.
Implementation & Results
One of the biggest frustrations for a business owner is the time and hassle it takes to correctly set up and maintain a call center. It can be intimidating. As industry experts and your one-stop-shop, we take away the hassle. As experts in Amazon Connect and other AI software/solutions, we will help your business grow. Our training data makes the AI as efficient and effective for the client’s customer as possible.
What They’re Saying
As the President of the company, I cannot say enough about the Pentwater team, and how they went way above and beyond for my company. They saved us in a time of dire crisis. And furthermore, in the two years since we hired them, they have continued to reduce our costs, grow our revenue, and solve problems for us. Their agents in the Philippines have the perfect touch of tenderness with our precious customers – they are kind and patient, and also very proactive in solving problems.
The Pentwater Connect team takes such good care of our customers! (They handle customer service for our ecommerce site.) Shopify just announced that our online store is “one of the highest growth brands on Shopify! The recent growth rate of your store is in the top 1% of over one million brands.”
In the last two years, our revenues have been up 55% and 61% respectively. Our growth has been nothing but spectacular. And this year is already setting records. The Pentwater team is a crucial part of this growth. The Pentwater Connect team treat our customers with such love and kindness that they keep coming back!
We approached the Pentwater Connect team with a very unique “Customer Experience” challenge. After a 20-minute strategy call, they crafted a perfect solution for us! We now have an omnichannel CX solution that uses the latest cloud-based technologies that meet our needs perfectly, all at a cost that is far less than we expected. Our customers love doing business with us, and our growth has been stratospheric! Thanks Pentwater!
24/7 Award Winning Support
Our dedicated support team is there to answer your questions and concerns, 24/7.
Free Strategy Call
Talk with our experts about the best solutions to create an ideal experience for your customers.