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Setting Up an Amazon Connect Call Center in 3 Easy Steps

Setting Up an Amazon Connect Call Center in 3 Easy Steps

With Amazon Connect you can deploy a virtual call center in the Amazon Web Services (AWS) cloud. Your call center will serve as your first line of customer support and lead generation, and if it’s launched efficiently, can grow your bottom line. Step #1: Create a...

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Step-by-Step Guide to Setting Up an Amazon Connect Call Center

Step-by-Step Guide to Setting Up an Amazon Connect Call Center

With Amazon Connect you can deploy a virtual call center in the Amazon Web Services (AWS) cloud. Your call center will serve as your first line of customer support and lead generation, and if it’s launched efficiently, can grow your bottom line. With Amazon Connect, a...

read more

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What are the Features of Contact Center Solutions?

What are the Features of Contact Center Solutions?

First impressions are everything. When you visit the Amazon Connect services page, you’ll see this: Amazon Connect is an “omnichannel cloud contact center that helps you provide superior customer service at a lower cost.” In less than a sentence (a fragment really),...

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What are the Features of Contact Center Solutions?

What are the Features of Contact Center Solutions?

First impressions are everything. When you visit the Amazon Connect services page, you’ll see this: Amazon Connect is an “omnichannel cloud contact center that helps you provide superior customer service at a lower cost.” In less than a sentence (a fragment really),...

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