PEOPLE AND VISION
About Us
OUR LEADERSHIP
Who We Are
WARREN WALBORN
Chief Executive Officer
Mr. Walborn is a dynamic and seasoned business leader whose career spans Wall Street mergers and acquisitions, energy corporations, and venture capital. Currently, he serves as the President and CEO of Pentwater Connect, LLC, a full-service outsourcing company that empowers businesses of all sizes with cutting-edge artificial intelligence solutions...
Read More
DAVID HUANG
Board of Advisors
Mr. Huang is the Founder and CEO of Paradigm Sift, a customer intelligence company that provides the easiest, most robust way to discover and quantify themes in customer conversations...
Read More
PAMELA HOLLINGSWORTH
Board of Advisors
Ms. Hollingsworth is the Founder and CTO of Paradigm Sift. She is a world leading AI expert having led creation of the most robust and unconventional AI-powered platform...
Read MoreOUR
EXECUTIVETEAM
A diverse group of leaders driving innovation, building strong partnerships, and delivering exceptional results for our clients.
MISAEL ISAIAH R. TIMBOL
Executive Director of Operations
Sael Timbol is the Executive Director of Operations at Pentwater Connect. He leads the entire employee journey — from hiring to performance — ensuring every team member delivers at their best.
Read More
LEO JOHN NAPARALUZ
Chief Human
Resource Officer
Leo is the Chief Human Resources Officer (CHRO) at Pentwater Connect and oversees strategic people operations.
Read More
GENESA MAE VASQUEZ
Director of
Growth Marketing
Genesa is a results-driven Growth Marketing Strategist focused on marketing initiatives.
Read More
JAN PERALTA
Client Creative
Director
Jan leads creative development and client-focused design initiatives.
Read More
CLARENCE ARIETE
Assistant Creative
Director
Clarence supports creative direction and visual communication projects.
Read More
JEHAN PERALTA
Account
Executive
Jehan manages client relationships and account operations.
Read More
JOHN LOURENCE ANCHETA
Account
Executive
John supports client accounts and project coordination.
Read More
FRANZ ADRALES
Account
Executive
France supports marketing initiatives and customer success.
Read MoreOUR
SUBJECT MATTER EXPERTS
A diverse group of leaders driving innovation, building strong partnerships, and delivering exceptional results for our clients.
CID CURVEN
Accounting
Read More
SHEM
DELGADO
Senior GHL
Specialist
Read More
HYACINTH
ENOG
Senior Web
Developer
Read More
GIAN CHRIS
GARCIA
Technical SEO
Specialist
Read More
EVA MAE
NANCA
Senior SEO/AI
Specialist
Read More
BEVERLY S.
LICO
Senior Video
Editor
Read More
RODEL L.
ESPINOL
Senior PPC
Specialist
Read More
Our Company
Mission
To be the thought leader on CX Strategy and Technology and provide businesses with omnichannel contact center
solutions and award-winning live agents to create ideal customer experiences.
Our Values
GUARANTEED RESULTS
Your Success is our only objective. You get results or you don’t pay a dime.
FLEXIBILITY
No long-term contracts. Ever.
HIGHEST ROI
Our decades of experience ensure massive growth at the lowest cost.
