Terms of Service

Welcome to Pentwater Connect. These Terms of Service (“Terms”) govern your use of our website located at https://pentwaterconnect.com/ (“Website”) and the services we offer. By accessing our Website or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.

Pentwater Connect provides a range of outsourcing solutions, including but not limited to:

• On-page and off-page optimization
• Keyword research and analysis
• Content creation and syndication
• Backlink building
• Monthly site audits and performance reports
• Local SEO services

• Email and SMS marketing
• Pay-per-click (PPC) advertising
• Social media marketing
• Content marketing
• Conversion rate optimization

• Customer and technical support
• Subscription services management
• Back-office support and accounting
• Data entry and processing service

• Shopify store setup and optimization
• AI chatbot integration
• Live-agent product and sales support
• Customer relationship management (CRM) systems
• Branding and website development

By using our Website and services, you agree to:

• Provide accurate and complete information as required for the provision of services.
• Maintain the confidentiality of any account credentials and notify us immediately of any unauthorized use.
• Use our services only for lawful purposes and by these Terms.
• Not engage in any activity that could harm or disrupt our services or infrastructure.

Our services are offered on a subscription basis with the following general terms:

• Services are billed monthly at rates specified on our Website.
  
• Payments are due in advance of each service period.

• You may cancel your subscription at any time without penalty.
• Cancellations must be made before the next billing cycle to avoid further charges.

• We offer a money-back guarantee if specified in the service package.
• Refund requests must be submitted in writing within the specified period.

We are committed to maintaining the confidentiality of your information. Our Privacy Policy will handle all data shared with us. We implement appropriate security measures to protect your information from unauthorized access.

To the fullest extent permitted by law, Pentwater Connect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any interruption or cessation of transmission to or from our services.
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.

You agree to indemnify and hold harmless Pentwater Connect, its affiliates, officers, agents, and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms, your use of our services, or your violation of any law or the rights of a third party.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.