Privacy Policy

Pentwater Connect
📞 Phone: (407) 436-7225 / (407) 436-7226
📧 Email: info@pentwaterconnect.com
🌐 Website: https://pentwaterconnect.com

We may collect the following types of personal information through our website and communication tools:

• Full Name
• Email Address
• Phone Number
• Business Name (if applicable)
• Payment Information (if applicable)
• Service Request Details
• Website usage data (e.g., IP address, browser type, device info, pages visited)

We collect personal data when you:

• Submit a contact form on our website
• Request a consultation or quote
• Communicate with us via SMS, phone, or email
• Interact with our website through analytics and advertising tools (e.g., Meta Pixel)

We use your information to:

• Respond to inquiries and service requests
• Provide you with customer support and project updates
• Send SMS and email communications related to your inquiry or services
• Process payments for services (if applicable)

By submitting your information, you agree to receive SMS and email updates from Pentwater Connect. You may opt-out anytime by replying “STOP” to SMS messages or clicking “Unsubscribe” in emails.

We do not sell or share your personal data with third-party advertisers.

However, we may share data with trusted third-party tools solely for operational purposes:

• Meta Pixel – Used for analytics and ad performance tracking
• Go High Level – Used for CRM, email marketing, and SMS communication

These platforms may use cookies or tracking technologies to help us deliver relevant information and improve your experience.

We implement industry-standard security protocols to protect your data against unauthorized access, misuse, alteration, or disclosure. These measures include:

• Secure socket layer (SSL) encryption
• Data access controls
• Secure CRM and billing platforms

Despite our best efforts, no digital transmission or storage method is 100% secure.

As a user based in the United States, you have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of your information
• Opt out of SMS and email communication at any time

To exercise your rights, contact us at info@pentwaterconnect.com or call (407) 436-7225.